Itil Release Management Process Flow Diagram

It service management following the itil approach has long been a global reality whether in change management leveraging business growth digital transformation or itil incident management among many other applications. Release management process flow chart itil release management process flow file.

Integrating Itil Change Management And Devops Devops Com

For all releases a release ticket is raised in tool and is to be tagged to the rfc which triggered the release.

Itil release management process flow diagram. The release management process is also closely linked to the change management process. This action serves several purposes. Release and deployment management.

The process model is officially itil licensed. In the following three months the new team was able to put out both the pending releases and two scheduled releases of re engineered applications. Not every activity in the process and subprocess flows will require a procedure to be written but many of those steps will.

Incident categorization is a vital step in the incident management process. The itil release and deployment management is the process of managing planning scheduling and controlling the rollout of it services updates releases to the production environment. Request for change rfc from the change management process forms an input to release deployment management process.

Categorization involves assigning a category and at least one subcategory to the incident. If the outcome of an activity on the high level flow is critical or if that activity will involve a lengthy set of steps document that activity with a procedure. Release and deployment management aims to plan schedule and control the movement of releases to test and live environments.

Below youll see how the team streamlined the itil release management process. The company formed a new release management team to assess and streamline its existing release management process flow. The primary goal of this itil process is to ensure that the integrity of the live environment is protected and that the correct components are released.

The release management process is also the stepping stone from the service transition stage to the itil service operation stage where live services are accessible to the customer or end user. This process sometimes also referred to as only itil release management process. The steps the team took reflect best practices that can be employed by any it organization including yours.

Create a release ticket. Itil incident management process flow. The itil process map is a translation of itil into legible easy to read process maps in microsoft visio aris and other process management platforms.

It explains how itil really works and does away with the need to sift through the books with thousands of pages. In practical it environment release management operations would generally be executed as per the below diagram. First it allows the service desk to sort and model incidents based on their categories and subcategories.

Process description of release management step 1.

Supporting Material Implementing Release Management